BrandCyclone, a division of Pixelca LTD, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information as you interact with our websites and Services.
To provide our Services effectively, we collect:
Identity Data: Name, email address, telephone number, and address.
Technical Data: IP address, browser type, and usage patterns collected via cookies.
Communication Data: Records of your “Request to Acquire” domain inquiries and contact form submissions.
Verification Data: We utilize a “Double Opt-In” process via our WordPress site (Voxel theme) to verify email ownership before account activation.
We limit the use of your information to the following purposes:
Transactional Necessity: To deliver account activation links, password resets, and service alerts via Amazon SES.
Customer Communication: To respond to domain inquiries and facilitate sales through licensed escrow platforms.
Safety & Security: To detect fraud, identify security risks, and manage a Suppression List for bounced or complaining email addresses.
Legal Compliance: To meet our obligations under the GDPR, UK Data Protection Act, and other international regulations.
We do not sell your data. We only share information with trusted third-party providers necessary to operate our business:
Email Infrastructure: We use Amazon Web Services (AWS) Simple Email Service (SES) for email delivery. AWS is subject to strict Data Processing Addendums.
Transactional Partners: Information may be shared with Escrow.com, Dan.com, or GoDaddy to facilitate domain transfers you have initiated.
Data Location: Personal information may be transferred to and stored on servers located outside of your country of residence (including the US and EU). We ensure all such transfers comply with standard contractual clauses (SCCs) to protect your rights.
In accordance with our commitment to high-quality communication and AWS anti-spam policies:
We monitor “Bounces” and “Complaints” through Amazon SNS.
If an email to you results in a permanent failure (Hard Bounce) or a Complaint, your email address is automatically added to our Internal Suppression List.
This ensures we do not send unwanted or undeliverable mail, protecting both your inbox and our sender reputation.
If you are located in the European Union or United Kingdom, you have the following rights:
The Right to Access: You can request copies of your personal data.
The Right to Rectification: You can request that we correct any information you believe is inaccurate.
The Right to Erasure: You can request that we erase your personal data under certain conditions.
The Right to Withdraw Consent: You may unsubscribe from marketing emails at any time using the one-click unsubscribe link in the footer of our emails.
We follow generally accepted industry standards to protect your data during transmission and storage, including encryption (SSL/TLS). We retain your data only as long as necessary:
Account Data: Retained while your account is active.
Suppression Data: Retained indefinitely to ensure we respect your “Unsubscribe” or “Bounce” status.
Financial Records: Retained as required by law for tax and audit purposes.
Our Services are intended for individuals over the age of 18. We do not knowingly collect data from minors.
If you have any questions about this policy or wish to exercise your data rights, please contact us at: Email: [email protected] Address: Pixelca LTD [Insert Registered Business Address here]
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